Connect RingCentral to Odoo
Automatic call logging, screen pop, and AI-powered transcription — right inside your Odoo workspace.
Screen Pop & Call Pop
When a call comes in, Captivo Labs instantly surfaces the matching Odoo contact or app records — no manual searching, no missed context.
Contact & record lookup
Every inbound and outbound call is automatically matched against your Odoo database. Caller details and the linked app records appear before you even pick up.
AI call transcription
Every call is transcribed automatically using RingCentral's built-in AI. Full transcripts are attached to the related record in Odoo — searchable and ready for review.
AI task identification
Captivo Labs analyses each call transcript and surfaces follow-up tasks detected in the conversation, so nothing discussed on a call falls through the cracks.
Call duration tracking
Accurate call durations are captured against the relevant app record automatically, giving you a reliable foundation for time recording and auditing.
Click to dial
Initiate calls directly from a contact or app record in Odoo with a single click — no copy-pasting numbers, no switching apps.